Last Updated: August 14, 2026
ApogeeINVENT ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, retain, and protect information when you visit http://apogeedesk.net/, use our products or services (collectively, the "Services"), or otherwise interact with us.
By accessing or using our Services, you acknowledge the practices described in this Privacy Policy. This Privacy Policy does not apply to third-party websites, products, or services that may be linked to or integrated with our Services.
We may collect personal information that you provide directly to us. Depending on how you interact with the Services, this information may include:
Some information may also be collected automatically when you access or use the Services. This may include your Internet Protocol ("IP") address, browser type, operating system, device information, referring website, pages viewed, access dates and times, application activity, and other technical or usage information.
Our Services may allow customers to submit, store, receive, or otherwise process information relating to their own customers, employees, users, vendors, contacts, or other individuals ("Customer Content"). Customer Content may include names, email addresses, support requests, correspondence, attachments, and other information selected or submitted by the customer or its users.
When we process personal information contained in Customer Content on behalf of one of our customers, the customer generally determines what information is collected and how that information is used. In those circumstances, we process the information for the purpose of providing the Services to that customer and in accordance with our contractual obligations and applicable law.
If your personal information was submitted to the Services by one of our customers and you wish to exercise rights concerning that information, you may need to contact the customer that submitted or controls the information. We may assist our customers in responding to such requests where required or appropriate.
If you purchase or subscribe to paid Services, payment information may be collected and processed by our third-party payment service providers.
We may receive information relating to a payment transaction, such as billing contact information, transaction identifiers, payment status, card type, or limited payment-card details, as applicable. We use this information to process transactions, maintain billing records, provide account support, prevent fraud, and administer subscriptions.
We may use personal information for purposes including:
We do not sell or rent customer lists.
We may disclose personal information to service providers, contractors, and other third parties that perform services on our behalf or assist us in operating the Services. These parties may include providers of:
These service providers are permitted to process personal information only as necessary to provide services to us or as otherwise authorized or required by law and are expected to protect the information appropriately.
We may also disclose personal information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, subpoena, court order, governmental request, or other legal process; to enforce our agreements or protect our legal rights; to investigate suspected fraud, abuse, or security incidents; or to protect the safety, rights, or property of Company, our users, customers, or others.
If Company is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
We may use cookies and similar technologies to operate and improve the Services. Cookies are small data files stored by your browser or device that allow a website to recognize a browser or maintain information between requests.
We may use cookies or similar technologies for purposes such as:
Most browsers allow you to control or disable cookies through browser settings. Disabling cookies that are necessary for authentication, security, or application functionality may prevent portions of the Services from operating correctly.
We retain personal information for as long as reasonably necessary to provide the Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
The length of time we retain information may depend on factors including the nature of the information, the duration of our relationship with you or the applicable customer, contractual requirements, account and support needs, security and fraud-prevention requirements, backup and disaster-recovery processes, and applicable legal, tax, accounting, or regulatory obligations.
When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with our applicable retention practices.
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, loss, or disclosure.
These safeguards may include access controls, authentication mechanisms, encryption during transmission, monitoring, secure development and operational practices, and other measures appropriate to the nature of the information and the Services.
Where applicable to our payment environment, we use payment providers, infrastructure, and practices designed to support applicable Payment Card Industry Data Security Standard ("PCI DSS") requirements.
However, no method of transmission over the Internet, electronic storage, or information-security system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of personal information.
Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information. These may include the right to:
These rights are not absolute and may be subject to exceptions or limitations under applicable law. We may need to verify your identity before processing certain requests.
To submit a privacy-related request, contact us using the information provided in the "Contact Information" section below or use https://support.apogeeinvent.com/.
If we process your information solely on behalf of one of our customers, we may refer your request to that customer or ask you to contact the customer directly.
If you are a California resident and the California Consumer Privacy Act, as amended ("CCPA"), applies to our processing of your personal information, you may have additional rights provided by California law. These may include rights to know about, access, correct, or delete certain personal information, and rights relating to certain sales, sharing, or uses of sensitive personal information, where applicable.
We will not unlawfully discriminate against you for exercising privacy rights provided by applicable California law.
You may opt out of receiving promotional or marketing emails from us by using the unsubscribe instructions contained in those communications or by contacting us.
Even if you opt out of promotional communications, we may continue to send non-promotional communications that are necessary to administer your account or provide the Services, including billing notices, account verification messages, password-reset messages, security alerts, support communications, and other transactional or service-related notices.
The Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 in a manner subject to the Children's Online Privacy Protection Act ("COPPA").
If you are a parent or legal guardian and believe that a child under 13 has provided personal information directly to us inappropriately, please contact us using the information below so that we may investigate and take appropriate action.
Company is based in the United States, and our Services and service providers may process or store information in the United States or in other jurisdictions where we or our service providers operate.
If you access the Services from outside the jurisdiction in which the information is processed, your personal information may be transferred to countries whose data-protection laws differ from those in your country of residence.
Where required by applicable law, we take appropriate measures relating to international transfers of personal information.
The Services may contain links to or integrations with websites, applications, products, or services operated by third parties. We are not responsible for the privacy, security, or other practices of those third parties.
We encourage you to review the privacy policies of third-party services before providing information to them.
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or legal requirements.
When we make changes, we will update the "Last Updated" date shown at the top of this Privacy Policy. If required by applicable law, we will provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically for information about our privacy practices.
If you have questions, comments, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
ApogeeInvent
2629 N Howard St
Coeur d Alene, ID 83815
Email: support@apogeeinvent.com
Phone: 1-866-808-2963