Apogee Support
Our customer support portal for ApogeeINVENT products and services.
Cloud-based help desk software
Affordable Help Desk & Customer Support Ticketing Software
ApogeeDesk is a cloud-based help desk software for organizing customer support tickets, email conversations, and team responses in one place. Start at $49.95 per month for two agents, with a customer portal tailored to your brand.
14-day free trial
Guided setup
No credit card required
Everything you need
Customer support ticketing, with your branding included.
Keep requests, replies, attachments, priorities, and status updates together. Give customers a clear place to ask for help and follow their tickets.
A branded customer portal
Your trial includes a coordinated color scheme, sign-in presentation, and customer-facing splash page based on your business.
Unified ticket intake
Collect requests from web forms and email while keeping every reply, attachment, and status update in one timeline.
Agent-ready workspace
Help agents organize support requests, track priorities and statuses, and follow the conversation through to resolution.
Customer and agent access
Give customers a place to submit and track requests, and your team a workspace to manage support conversations.
Ticket history and notifications
Keep ticket history and attachments available alongside email notifications so your team can follow each request.
Custom development available
Need additional features or integrations? Our development team can discuss scope, a separate contract, and negotiated pricing.
Used by our own teams
See the software in real support portals.
We use the same ticketing software to support our own products and services. These are our deployments, rather than independent customer endorsements.
VehiclesNetwork Support
Our customer support portal for VehiclesNetwork.
Simple launch process
Request, activate, and evaluate your help desk.
1
Tell us about the business
Share the company, audience, services, and the feeling the support experience should convey.
2
Our team prepares your workspace
We review your request and prepare your branded trial. Your 14 days begin when the trial account is activated, rather than when you submit this form.
3
Your team explores the workflow
Submit sample tickets, explore agent and customer workflows, and test email handling with our team. Choose a paid subscription only when you decide to continue.
Purpose-built balance
Customized where customers notice. Standardized where reliability matters.
Capability
Your branding
Proven defaults
Color palette and visual accents
Included
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Login and splash-page presentation
Included
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Customer-facing introductory copy
Included
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Ticket workflow and status model
—
Included
Agent tools and notifications
—
Included
Simple monthly pricing ยท USD
A clear price for your support team.
14-day free trial from activation. No credit card required. Cancel anytime.
Business Basic
$49.95 / month USD
- 2 agent seats included
- Branded customer support portal
- Core ticketing and email workflow
Unlimited
$99.95 / month USD
- Unlimited agent seats
- Branded customer support portal
- Core ticketing and email workflow
Hosted subscriptions. No credit card required for the trial. Cancel anytime. Custom development and special self-hosted licensing are negotiated separately.
Start your trial
Request your branded help desk trial.
Tell us about your business and our team will review your request and prepare your workspace. Your 14-day free trial starts at activation. No credit card is required; continuing with a paid plan is your choice.
- Branded trial portal
- Customer and agent experiences included
- 14-day free trial
- No credit card required · cancel anytime
- Human review before activation
Questions, answered
Before you start your trial
What is ApogeeDesk?
ApogeeDesk is cloud-based help desk and customer support ticketing software developed by ApogeeINVENT. It brings support requests, email conversations, attachments, priorities, and ticket statuses into a branded support portal.
How much does it cost?
Business Basic is $49.95 per month with two agent seats. Unlimited is $99.95 per month with unlimited agent seats. Prices are in USD. Both include the branded portal and core ticketing workflow. Custom development is quoted separately.
When does the 14-day trial start?
Our team first reviews your request and prepares your workspace. Your 14 days begin when the trial account is activated. Submitting the form does not create an immediately available account.
Do I need a credit card, and what happens when the trial ends?
No credit card is required for the trial, and you can cancel anytime. You must choose to start a paid subscription to continue. The application displays subscription reminders after the trial; access may be suspended or terminated under the trial terms. Trial expiration alone does not authorize a charge.
Does the trial include email ticketing?
The trial can be configured to demonstrate web intake, agent replies, and the email workflow. Production email configuration is completed during onboarding. Tell us which email workflow you need to evaluate.
Read all questions about hosting, email, pricing, and customization
Built and supported by ApogeeINVENT
ApogeeDesk comes from the team that also uses it for its own customer support. The standard service is a hosted subscription; custom development and special self-hosted licensing are available by separate agreement.
Meet the team behind the product